Business Days: Weekdays (Monday to Friday), excluding Saturdays, Sundays, and public holidays in the United States.
Calendar Days: Every day of the year.
Contract: The agreement between M&A IT Tech LLC and the Customer for the sale of Goods.
Customer: The individual or business purchasing Goods.
Goods: Hardware, software, circuit boards, and semiconductor devices offered on this Website.
2) Basis of Contract
The Order represents an offer to purchase Goods. M&A IT Tech LLC reserves the right to accept or refuse any Order.
Consumer Rights: M&A IT Tech LLC honors all applicable consumer protection laws in the United States. Any consumer rights provided by law are not affected by these conditions.
Payment: By using a payment method, the Customer warrants they are the authorized holder. M&A IT Tech LLC ensures all transactions are processed securely.
3) Delivery and Shipping
Shipping Estimates: While delivery dates are estimates, M&A IT Tech LLC is committed to processing and shipping orders within the handling and transit times specified on our Shipping Policy page.
Tracking: All shipments will be provided with a tracking number to ensure the Customer can monitor the delivery status.
Failed Delivery: If the Customer is unable to take delivery, the courier company may attempt to redeliver or hold the goods for a reasonable period (up to 7 days) before initiating a return-to-sender process.
4) Quality, Warranty, and Returns
Standard Return Period: Customers have fifteen (15) days from the date of delivery to request a return.
Manufacturer Warranties: Most Goods include a manufacturer’s warranty ranging from 30 days to 1 year. M&A IT Tech LLC will work with the manufacturer regarding warranty claims to ensure a smooth resolution.
Return Process:
To initiate a return, contact us at Sales@maittechllc.com to receive an RMA Number.
Returns will not be “at the sole discretion” of the company but will be accepted for all eligible defective items or unopened Goods returned within the 30-day window.
Defective Items: M&A IT Tech LLC will cover return shipping costs for items that are confirmed to be defective or “Dead on Arrival” (DOA).
Restocking Fees: If a non-defective item is returned opened, a restocking fee of 25% may apply, which will be clearly communicated during the RMA process.
5) Price and Payment
Currency: All transactions are processed in U.S. Dollars (USD) unless otherwise explicitly stated on the checkout page.
Taxes: Sales tax will be calculated and displayed clearly at checkout based on the Customer’s delivery location in accordance with state laws.
No Hidden Fees: The final price shown at checkout is the total price the customer will pay, inclusive of shipping and taxes as displayed.
6) Limitation of Liability
M&A IT Tech LLC is liable for any breach of implied terms under U.S. Commercial Code and does not exclude liability for death, personal injury, or fraudulent misrepresentation.
7) Governing Law and Jurisdiction
The Contract shall be governed by and interpreted in accordance with the laws of the United States.